Systems Engineer
Canviz is looking for a System Engineer to help maintain internal and customer infrastructure. The qualified candidate must have an understanding of Microsoft technologies with particular experience with Windows Server and Virtual Server configurations. A successful candidate will be familiar with the following technologies:
- Windows Server
- Sitecore
- SharePoint
- Microsoft SQL
- Microsoft Active Directory
- IIS
- PowerShell
- Hyper-V and an understanding of Virtual Machine technology
- Windows infrastructure such as DNS, DHCP, TCPIP and WINS.
*Must be authorized to work in the United States on a full-time basis for any employer. Candidates requiring visa sponsorship will not be considered for this position.
Department: Operation Team
Project Location(s): Kirkland WA
Responsibilities
- Take ownership of all technical issues related to the infrastructure and ensure all incidents are resolved within the agreed service level
- Ensure service availability of the infrastructure within the agreed service level
- Troubleshoot and perform root cause analysis on chronic issues and major incidents
- Plan, manage and execute infrastructural changes; in accordance to proper change management protocol
- Receive and fulfill customer requested application deployment and updates
- Track and follow up on all incident tickets escalated to other teams, ensure that the tickets are attended to and resolved within agreed service level
- Identify and determine areas of improvement and initiate process improvement projects to increase productivity
- Generate standard operation reports
- Assist application support team in troubleshooting application related issues
Skills/Experience
- Troubleshooting
- Following detailed instructions
- Self-starter with an eye towards automation
Nice to have:
- SharePoint 2010 & 2013 Administrative Services Experience