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Systems Engineer

Job Description

Canviz is looking for a System Engineer to help maintain internal and customer infrastructure. The qualified candidate must have an understanding of Microsoft technologies with particular experience with Windows Server and Virtual Server configurations. A successful candidate will be familiar with the following technologies:

  • Windows Server
  • SharePoint 2010/2013
  • Microsoft SQL
  • Microsoft Active Directory
  • IIS7
  • PowerShell
  • Hyper-V and an understanding of Virtual Machine technology
  • Windows infrastructure such as DNS, DHCP, TCPIP and WINS.

    *Must be authorized to work in the United States on a full-time basis for any employer. Candidates requiring visa sponsorship will not be considered for this position.
Job Skills
  • Troubleshooting
  • Following detailed instructions
  • Self-starter with an eye towards automation

Nice to have:

  •  SharePoint 2010 & 2013 Administrative Services Experience

Job Duties
  • Take ownership of all technical issues related to the infrastructure and ensure all incidents are resolved within the agreed service level
  • Ensure service availability of the infrastructure within the agreed service level
  • Troubleshoot and perform root cause analysis on chronic issues and major incidents
  • Plan, manage and execute infrastructural changes; in accordance to proper change management protocol
  • Receive and fulfill customer requested application deployment and updates
  • Track and follow up on all incident tickets escalated to other teams, ensure that the tickets are attended to and resolved within agreed service level
  • Identify and determine areas of improvement and initiate process improvement projects to increase productivity
  • Generate standard operation reports
  • Assist application support team in troubleshooting application related issues
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